buying from write here / kite now

Write Here! is a real shop - come and see us between 9.30 a.m. or 5.30 p.m. Monday - Saturday at:-

Write Here!
10 High Street
Shrewsbury SY1 1SP

Phone: 01743 245950
E mail: sales@writehere-uk.com

delivery

Most items will be in stock or are available from our suppliers for immediate dispatch. We will generally send order received by 2.00 p.m. Monday to Friday the same day. If for any reason we cannot dispatch your order we will notify you by telephone or email. You will be given the opportunity to cancel and have an immediate refund, or we will give you an expected date of despatch.

There is a standard postage and packing charge of £3.50. Smaller items will be sent by First Class post, larger items by parcel post. All items will be sent by "signed for" post. If you would like the goods sent urgently, please call us on 01743 245950 Monday - Saturday, 9.30 - 5.30.

We accept most major credit and debit cards. These payments are processed by Sagepay and are completely safe. If you would like to know more, click this link.payment

returns

If you wish to return goods, please repack them securely in their original packaging and post them back to us at:

Write Here! Ltd
10 High Street
Shrewsbury SY1 1SP

Please do this within 7 days of receipt - call us if this is difficult.

If the goods were faulty, or not the goods you ordered, we will refund their cost plus the cost of postage. We will also offer you the choice of a replacement item.

If you have changed your mind about the purchase, we will refund the cost but not postage costs. Goods must be returned unopenned and as new.

complaints or comments

We like to hear from customers - even to tell us we could have done better. Write or e mail to the addresses above. We will respond within 7 days.